Hourly Visits
Expert private care at home, on your schedule, to your standard
Private domiciliary care from Seren Healthcare Solutions means skilled, friendly home caregivers visiting at the times that matter most, with no compromises on quality, dignity or consistency.
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What is Domiciliary care?
Trustworthy care, at the hours you need it, can be harder to find than it should be
Domiciliary care, also known as home care, is professional support provided in a person's own home to help with everyday living. Rather than moving into a care home or residential facility, the individual stays in familiar surroundings while a trained carer visits to provide whatever level of help is needed.
It is one of the fastest growing forms of care in the UK, and for good reason. Domiciliary care can include help with washing, dressing, meals, medication, mobility or household tasks. It is flexible, dignified and, crucially, preserves the independence and routine that matter so much to the people who receive it.
Whether care is needed following a diagnosis of dementia, after a hospital discharge, during a difficult period of mental ill health, or simply to give a family carer time to rest, domiciliary care is often the most compassionate and practical answer.
Round-the-clock support, in the home they love
Some people need a little help to keep life running smoothly. Others need sustained, specialist support around the clock. Private domiciliary care adapts to both, without asking your loved one to leave the home they know and love.
Because the care is arranged privately, the schedule is built around the individual — not around a rota, a panel decision or a fixed package. Visits can be added, extended or reshaped as needs evolve.
And because you choose Seren, the carers who walk through the door are consistently the same skilled, warm people your family comes to trust.
How we arrange private domiciliary care
Daily Care
Consistent, regular home care for elderly
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Overnight Care
Support through the night
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Respite Care
A trusted break for family carers
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We don't settle for the basics
Support provided across all visits includes
- Personal care and hygiene
- Medication administration
- Meal preparation and nutrition support
- Food and fluid intake monitoring
- Laundry and light housework
- Community outings and social activities
- Attending medical appointments
- Collecting prescriptions
- Companionship and emotional support
- Stroke recovery and rehabilitation
Who our private domiciliary care supports
Dementia & mental health
Specialist support for people living with dementia or mental ill health, delivered with patience, routine and understanding.
Post-hospital discharge
Concentrated, dependable care following hospital discharge, to help older people and those with serious conditions recover safely at home.
Stroke recovery
Long-term support from experienced carers, focused on restoring independence and confidence at home.
Respite for family carers
Planned and emergency respite care for elderly relatives, giving family carers the rest they need without compromising care.
End of life care
Compassionate, dignified care at home during the final stages of life, supporting both the individual and their family.
General elderly home care
Day-to-day private home care for elderly people who want to remain independent, safe and comfortable at home.
How we arrange your care
Getting started with private domiciliary care is straightforward. We take the time to get it right before a single visit takes place.
Step One
A personal relationship manager stays in contact as your single point of call
Step Two
Care begins. Consistent, recorded, reviewed and adjusted as needs evolve
Step Three
We match and introduce the right home caregiver for your loved one
Step Four
Risk assessment and bespoke care plan drawn up with you
Step Five
Initial call where we learn about your loved one's needs, routines and preferences
Understanding private care at home costs
Private domiciliary home care costs typically run from around £27–£32 per hour in Wales and the wider UK, depending on the level of care required, time of day and visit frequency. Overnight and waking night cover is priced separately. We will always be transparent about costs before any care is arranged.
There are also funding routes that many families are not aware of and our team will help you explore what you may be entitled to.
Local Authority Funding
Following a free care needs assessment, your local council may fund all or part of your home care if assets do not exceed £23,500.
NHS Continuing Healthcare
Covers the full cost of care for those with a primary health need. Often not applied for because families don't know it exists. Ask your GP for a referral.
Attendance Allowance
For those over State Pension age with a physical or mental health need. Currently £73.90–£110.40 per week (2025/26). Can be used directly toward private home care costs.
Equity Release
Lifetime mortgages and home reversion schemes can release funds from your property to pay for home care without needing to sell. We can connect you with specialist advisors.
Private Funding
Many families choose to fund private domiciliary care directly, giving maximum flexibility in choosing their home caregivers and arranging visits at their preferred times.
Questions we hear from families every day
What is a care package and how do I know what my loved one needs?
A care package is a personalised plan of support, built after a proper care needs assessment. It covers what help is needed, how often, and to what standard. You do not need to know the answer before you speak to us — that is precisely what our assessment process is designed to work out. We will ask the right questions, listen carefully, and recommend what we genuinely believe is right. There is no obligation to proceed.
How is private care different from what the council arranges?
With private care, you choose your carers, your schedule and your provider. There is no means-testing, no rationing and no sending different carers each week. Families who move from council-arranged care to private home care services consistently tell us that the difference in quality and consistency is immediately apparent. Our carers are warm, skilled and reliably the same people — which matters enormously for anyone receiving care at home.
How do I find reliable caregivers near me?
Call our team. We serve families across Wales and England, and our consultants take the time to understand your loved one's specific needs, personality and preferences before recommending anyone. We do not fill slots — we make matches we are confident about. Once care is in place, a named relationship manager stays in contact throughout.
What if needs change, can the care package be adjusted?
Always. Private care packages should evolve as the person does. We review every care arrangement regularly and respond to changes in need — whether that means increasing visit frequency, adding overnight support, introducing clinical care, or transitioning to live-in care. Nothing is fixed. Everything is built to flex.
Is private care only for self-funders or can it be funded in other ways?
Private care can be funded in several ways: directly by the individual or their family, through local authority direct payments following a care needs assessment, through NHS Continuing Healthcare for those with a primary health need, through Attendance Allowance, or through a personal injury compensation award. Our team can help you understand what funding routes may be available to you and connect you with specialist financial advisors where relevant.
Ready to arrange private domiciliary care for your loved one?
Call us on 01633 526 711 or send an enquiry below. Our team will listen carefully, answer every question honestly, and arrange care you can trust from day one.
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